Retail Sales Consultant


At AT&T - Spring Mobile, we connect you to the people, information, and entertainment that matters most to you. Life moves fast, and we ensure that you won?t miss any part of it. We are AT&T's Largest national authorized retailer and as a member of the AT&T - Spring Mobile team, you?ll work with other passionate people to build relationships and results. If you like to make people genuinely happy, love technology, and have a competitive spirit, you may have what it takes to join our amazing team! Our Retail Sales Consultants sell exceptional AT&T products, including wireless solutions, DIRECTV, connected car, wearables, and other products that connect and entertain our customers. You?ll use your knowledge and passion for technology to deliver an effortless customer experience while pursuing challenging and rewarding goals! This role comes with a highly competitive hourly base, commission, benefits, and career growth.


  • Have a passion for sales and a clear vision of the Spring Mobile ? AT&T brand by consistently being a friendly expert to every customer.

  • Model the behaviors expected of all Spring Mobile ? AT&T associates including a drive for results, high levels of maturity and professionalism, high service orientation, and clear commitments to diversity, inclusion, a respectful workplace, and integrity.

  • Engage in excellent customer service by identifying customer needs, making recommendations, overcoming objections and closing sales.

  • Provide a clean, premiere, organized store environment and backroom. Ensuring products and services are easy to see, understand and purchase.

  • Meet deadlines, be cooperative and have a flexible schedule.

  • Show professionalism and enthusiasm by working well with others and delivering great team results.

  • Be capable of working up to 30 hours per week, including; holidays, weekends and flexible retail hours.

  • Be capable of standing for long periods of time.

  • Be capable of completing all task items completely, accurately and on time.

  • Be capable of operating a personal computer, wireless equipment, and copier.

  • Be capable of working in other locations as dictated by business demands.

  • Other duties as prescribed by the Retail Store Manager.



  • Creating Collaborative Relationships- Working effectively and cooperatively with others; establishing and maintaining good working relationships with others outside of their own functional area.

Managing Work- Effectively managing their own and others? time and resources to ensure that work is completed efficiently.


  • Must be at least 18 years old.

  • High school diploma or GED required.

  • Able to work evenings, weekends and holidays preferred.

  • Previous retail or customer service experience preferred.

  • Previous wireless experience preferred.



  • Demonstrate clear communication in listening, writing and speaking. Bilingual is welcomed.

  • Expert customer service skills and professionalism required.

  • Ability to consistently greet and approach customers in a positive, welcoming manner.

  • Ability to multi-task in a fast paced, rapidly changing environment and under demanding time constraints.

  • Consistently demonstrates a commitment to Spring Mobile policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.

  • Ability to walk; sit for long periods of time; use hands and fingers to handle small objects, or feel objects or controls; reach and stretch with hands and arms; balance; stoop; kneel and crawl under desks or in confined spaces; talk and hear. ?Specific vision abilities required; close vision, distance vision, color vision, peripheral vision, depth, the ability to look at the computer screen for extended periods of time. In addition, the employee must regularly lift and/or move up to 30 pounds.

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